Latest News & Articles
Know When It’s Time to Scale the Call Center
Posted on July 20th, 2016
Call center managers are always looking for ways to cut costs and secure optimal efficiency. Part of their job is also to recognize when financial constraints and restrictions are already…
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5 Little-Known Features of VoIP
Posted on July 06th, 2016
Since its inception, Voice over Internet Protocol (VoIP) services have been utilized by businesses in many industries. From call forwarding to voicemail, these applications offer a range of useful features,…
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Deployment Steps for SIP Trunking
Posted on May 26th, 2015
Session Initiation Protocol (SIP) technology and Voice over Internet Protocol (VoIP) deliver telephone services and Unified Communications via the Internet. SIP trunks, which bypass traditional telephone lines to route traffic…
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