Latest News & Articles
Defining Unified Communication & Collaboration
Posted on February 04th, 2020
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was…
READ MORE
Private vs. Public Cloud vs. Hybrid- What’s the Difference?
Posted on January 07th, 2020
More and more organizations today are deploying cloud-based solutions to help simplify complex IT architectures and to drive down IT spending. In fact, a study by MarketsandMarkets suggests that the…
READ MORE
Contact Center Software for a Better Customer Experience
Posted on December 11th, 2019
Contact centers provide a vital avenue through which a business interacts with its customers. Whether through inbound or outbound communications, businesses need to provide personal, professional, and reliable opportunities for…
READ MORE
Adopting Video Conferencing Tools? Ask These Questions
Posted on November 12th, 2019
Video conferencing used to be the ultimate, high-tech office collaboration tool. We envisioned swanky boardrooms decked out with digital video cameras, audio equipment, high-def screens, and fiber optic networking equipment…
READ MORE
What’s Elevating IoT and How Does That Apply to Your Business?
Posted on October 08th, 2019
The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many…
READ MORE
Ask These Questions to Find the Right Managed WAP Provider
Posted on September 10th, 2019
No two companies are exactly the same. Even those in the same industry have different requirements when it comes to their network infrastructure and wireless access. Mainstream Wireless Access Points…
READ MORE
Advanced Disaster Recovery Models Explained
Posted on August 13th, 2019
Disaster recovery (DR) strategies are continuing to evolve to become an even greater focus on the modern enterprise. Just like insurance, no one wants to plan for the worst, but…
READ MORE
Overcoming Concerns About Moving to G Suite
Posted on July 09th, 2019
As cloud-based collaboration tools become more accessible and affordable, businesses of all sizes are finding themselves considering which platform is best suited for their business. For many, Google’s G-Suite (formerly…
READ MORE
Detect and Remediate Threats with Threat Intelligence and Security-as-a-Service
Posted on June 11th, 2019
When it comes to enterprise security, let’s just say there’s no rest for the weary. Cyber threats continue to escalate, not only in the volume of cyber-attacks but also in…
READ MORE
3 Ways to Improve the Customer Journey
Posted on May 14th, 2019
The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all…
READ MORE