Latest News & Articles
What are Socially-Engineered Cyber Threats? How Can Security-as-a-Service Help?
Posted on September 09th, 2020
Today companies of all sizes feel an increasing need to devote more time and resources to network security. And, for a good reason. Everywhere we look, there are new security…
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Planning Your Move to Cloud-based Unified Communications (UC)? Follow These Tips
Posted on August 04th, 2020
Recruiting top talent, adding new customers, remote collaboration - all of these activities require having an effective business communication system. But if you're relying on conventional PBX telephone equipment, or…
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Common SDN Concerns
Posted on July 07th, 2020
Software-defined networking (SDN) has emerged as a solution that provides companies with more flexibility in how their network is controlled by separating a network’s control and forwarding planes from one…
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How to Select the Right Cloud Contact Center Vendor
Posted on June 02nd, 2020
In today’s competitive business environment, customers’ expectations are higher than ever. They want 24/7 access to customer service help and they expect to be able to access all customer service…
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Increasing Remote Workers’ Productivity through Hosted PBX
Posted on May 05th, 2020
Hosted PBX is a cloud-based communications system that allows employees to access all of the features of a business phone system—such as voicemail, fax, conference calling, and others—from anywhere that…
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Colocation and Cloud Services – What You Need to Know
Posted on April 07th, 2020
Today doing more with less isn't enough. Companies are looking to do more even more, with even less. That’s primarily why more businesses are turning to colocation and cloud colocation…
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Guess What? Mobility is No Longer Optional for the Business
Posted on March 02nd, 2020
It’s hard to pinpoint a trend that’s had more of an impact on the enterprise today than mobility. More than ever before, businesses are looking to take advantage of mobile…
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Defining Unified Communication & Collaboration
Posted on February 04th, 2020
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was…
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Private vs. Public Cloud vs. Hybrid- What’s the Difference?
Posted on January 07th, 2020
More and more organizations today are deploying cloud-based solutions to help simplify complex IT architectures and to drive down IT spending. In fact, a study by MarketsandMarkets suggests that the…
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Contact Center Software for a Better Customer Experience
Posted on December 11th, 2019
Contact centers provide a vital avenue through which a business interacts with its customers. Whether through inbound or outbound communications, businesses need to provide personal, professional, and reliable opportunities for…
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