Latest News & Articles
Jump Into The Cloud & Watch Your Business Grow
Posted on September 09th, 2021
We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers expect…
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POTS Lines – The Aging Technology and Why It Should Be Replaced
Posted on August 09th, 2021
With the endless technological advances today, it may be easy to forget about older lines of communication, such as POTS lines. You are not alone. If you still have active…
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Questions You Should Be Asking Your VoIP Provider
Posted on July 08th, 2021
As Voice-over-IP (VoIP) phone services continue to become more reliable, cost-effective, and include advanced features, businesses of all sizes are taking notice. Many companies are interested in cloud-based phone services…
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Satellite vs. 4G LTE – What Makes The Most Sense For Your Internet Usage
Posted on June 10th, 2021
Choosing satellite internet or 4G service can depend on several factors, from your leading online activities to your geographical location. While both internet options support the same actions, such as…
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Taking the Reliable Route – Which Way Will You Turn?
Posted on May 13th, 2021
When contemplating Software-defined WAN vs. Multiprotocol Label Switching (MPLS), it is essential to consider one of MPLS’s most important characteristics: reliability. MPLS generally offers superior quality of service (QoS) to…
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Wireless Broadband Overload – A Sudden Need For More Speed
Posted on April 08th, 2021
This past year has brought us many complications and unpredictable circumstances, which do not stop wireless broadband. In a world that has turned almost entirely virtual in such a short…
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Benefits of Cloud Contact Centers
Posted on March 11th, 2021
While they may seem outdated, contact centers are still a mainstay for organizations delivering high-quality customer service. The call center represents the hub of a modern omnichannel marketing strategy. Even…
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Thinking about Desktop-as-a-Service (DaaS)? Ask 3 questions first
Posted on February 12th, 2021
While desktop-as-a-service (DaaS) is nothing new, 2020 definitely put its stamp on approval on remote work and virtual workstations. As millions of employees were sent home to work, businesses and…
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How Infrastructure-as-a-Service (IaaS) Can Change Your Business for Good
Posted on January 11th, 2021
Today, there are so many as-a-service options there’s a whole new category to describe this computing model - Everything-as-a-Service! It’s written as XaaS for short, and it’s a term that…
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Challenges of Video Conferencing
Posted on December 03rd, 2020
With companies having employees across multiple locations and working remotely, video conferencing has become a standard communication tool for many businesses. Video conferencing provides a cost-effective alternative to face-to-face meetings…
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