Prior to the COVID-19 pandemic, organizations were already trending toward the work-from-home model. In fact, a 2019 report on the State of Remote Work concluded that ‘remote work is here to stay.” The pandemic of 2020 showed many businesses that not only is a remote worker model possible, but it’s also actually more beneficial in some cases.
Telecommuting is no longer a choice for many workers. It’s a necessity. In fact, Upwork predicts 73% of all teams will have remote workers by 2028. And Gartner predicts that, by 2030, the demand for remote work will increase by 30%.
Ensure your remote team has the bandwidth capabilities they need to support business voice, video calls, and collaboration tools.
Deploy a UCaaS solution that allows employees to leverage video conferencing, mobile apps, collaboration, and CRM integration.
Take advantage of desktop-as-a-service solutions that give workers access to workspaces while maintaining centralized control.
Support clients better with remote contact center employees remotely and deploy a cloud-based contact center solution or help desk.
Provide the necessary, adequately secure mobile devices, softphones, desktops, or laptops for your remote workers.
Empower remote workers to be able to share, collaborate on, and store files in the cloud with Office 365, GSuite, and others.