Defining Unified Communication & Collaboration
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you’d find a
February 4, 2020
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you’d find a
Better Business Communications Experiences How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models
In late 2016 Microsoft rolled out Dynamics 365, as part of the company strategy to capture the demand for cloud-based business software solutions. This new
Unified Communications is an approach that streamlines all forms of communication for optimal collaboration and a better end-user experience, whether that end user is the
More businesses aiming to adapt to their evolving communications demands are turning to hosted PBX. SMBs and enterprise organizations can all take advantage of the
The explosion of Internet technologies and lightning-fast global networks has fundamentally changed the way we communicate. Companies of all sizes around the world have embraced
Voice over Internet Protocol (VoIP) services continues to soar in global popularity. These business phone systems simply have more advantages than traditional phone systems, including: