Latest News & Articles
Defining Unified Communication & Collaboration
Posted on February 04th, 2020
For years businesses relied on plain old telephone service (POTS) managed through a PSTN for all their communication needs. Inside most offices, you'd find a closet where PBX equipment was…
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A Future Of Limitless Business Communications Solutions With APIs
Posted on November 06th, 2018
Better Business Communications Experiences How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the capabilities of Applications Programming Interfaces…
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Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers
Posted on August 14th, 2018
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has…
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Microsoft Dynamics 365 Targets Cloud CRM Competition
Posted on May 08th, 2018
In late 2016 Microsoft rolled out Dynamics 365, as part of the company strategy to capture the demand for cloud-based business software solutions. This new cloud-based version of the successful…
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Beyond the Basics: Seeing the Real Value in Unified Communications
Posted on February 19th, 2018
Unified Communications is an approach that streamlines all forms of communication for optimal collaboration and a better end-user experience, whether that end user is the customer, a vendor or business…
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What to Consider When Selecting a Hosted PBX Vendor
Posted on February 13th, 2018
More businesses aiming to adapt to their evolving communications demands are turning to hosted PBX. SMBs and enterprise organizations can all take advantage of the variety of features that cloud-based…
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Something for Everyone: How Video Conferencing Breaks the One-Size-Fits-All Mold
Posted on January 09th, 2018
The explosion of Internet technologies and lightning-fast global networks has fundamentally changed the way we communicate. Companies of all sizes around the world have embraced video collaboration as an efficient,…
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The Top Questions About VoIP, Demystified
Posted on August 17th, 2016
Voice over Internet Protocol (VoIP) services continues to soar in global popularity. These business phone systems simply have more advantages than traditional phone systems, including: Centralization of communications Better features…
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