AI for Self Service – Internal and External Customer Applications

AI for Self Service – Internal and External Customer Applications

Contact us today to learn more and improve your business outcomes!

Call us today to discuss: 916-209-5222 or

Use AI internally to handle mundane and routine tasks / questions.

Why Do You Care

How many different departments in your organization spend hours per week simply answering questions that are available elsewhere, but customers (internal or external) don’t want to spend the time looking and would rather call or email someone to get the answer? Now imagine in your Teams/Slack channel you had ‘Bob’ who could automatically pull those answers from any knowledge or database that you allowed ‘Bob’ access to.

Examples

HR Questions about policies that are already in the HR handbook; Inquiries about products or services; How much vacation time someone has left for the year. Customer service agents can quickly access information about products servicing client’s faster and ramping quicker.

Impact

Retasking / repurposing those hours to productivity or simple cost reduction as well as helping customer facing support people respond faster and ramp more quickly.

Note

Yes, this is allowing a contained AI access to specific databases which will raise concerns within your organization, and for which we already have answers.

Contact us today! We are here to own your technology challenges.

Simply contact your Account Manager to learn more. Thank you for your business!

Contact us today to learn more and improve your business outcomes!

Call us today to discuss: 916-209-5222 or

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