Using specific techniques in your telecom networks provides several benefits to your company. Multiprotocol Label Switching, or MPLS, is a routing technique that can direct
SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches when looking for a VoIP solution, which is the only
The concepts that make up Software-defined Wide-Area-Networking, or SD-WAN, are anything but new. They include encryption technologies, subscription-based pricing, network overlays, and path controls, which
When it comes to understanding the real business impact of the big data era, look no further than the exponential growth rate of the Apache
Better Business Communications Experiences How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models
The benefits of SDN or Software Defined Networking has been touted by network professionals across the enterprise and data center for several years now. The
In late 2016 Microsoft rolled out Dynamics 365, as part of the company strategy to capture the demand for cloud-based business software solutions. This new
Have you ever been logged into ‘Guest Wi-Fi’ at a hotel and when you walked from your room to a conference room only two doors
