Posted on April 09th, 2019
SIP trunking or hosted PBX? That is the VoIP implementation debate. Both are viable approaches when looking for a VoIP solution, which is the only problem. It’s up to you…
READ MOREPosted on March 12th, 2019
The concepts that make up Software-defined Wide-Area-Networking, or SD-WAN, are anything but new. They include encryption technologies, subscription-based pricing, network overlays, and path controls, which have been used in the…
READ MOREPosted on December 04th, 2018
When it comes to understanding the real business impact of the big data era, look no further than the exponential growth rate of the Apache Hadoop architecture. The open-source technology…
READ MOREPosted on November 06th, 2018
Better Business Communications Experiences How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the capabilities of Applications Programming Interfaces…
READ MOREPosted on August 14th, 2018
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has…
READ MOREPosted on July 10th, 2018
The benefits of SDN or Software Defined Networking has been touted by network professionals across the enterprise and data center for several years now. The new-ish model calls for centralized…
READ MOREPosted on May 08th, 2018
In late 2016 Microsoft rolled out Dynamics 365, as part of the company strategy to capture the demand for cloud-based business software solutions. This new cloud-based version of the successful…
READ MOREPosted on March 13th, 2018
Have you ever been logged into ‘Guest Wi-Fi’ at a hotel and when you walked from your room to a conference room only two doors down, you got kicked off…
READ MOREPosted on February 13th, 2018
More businesses aiming to adapt to their evolving communications demands are turning to hosted PBX. SMBs and enterprise organizations can all take advantage of the variety of features that cloud-based…
READ MOREPosted on November 20th, 2017
Switching to SIP trunking from a traditional private branch exchange (PBX) is an attractive move for many enterprises, largely because of the anticipated potential cost savings, though the technology offers…
READ MORE