How to Select the Right Cloud Contact Center Vendor
In today’s competitive business environment, customers’ expectations are higher than ever. They want 24/7 access to customer service help and they expect to be able
June 2, 2020
In today’s competitive business environment, customers’ expectations are higher than ever. They want 24/7 access to customer service help and they expect to be able
Hosted PBX is a cloud-based communications system that allows employees to access all of the features of a business phone system—such as voicemail, fax, conference
Today doing more with less isn’t enough. Companies are looking to do more even more, with even less. That’s primarily why more businesses are turning
It’s hard to pinpoint a trend that’s had more of an impact on the enterprise today than mobility. More than ever before, businesses are looking
More and more organizations today are deploying cloud-based solutions to help simplify complex IT architectures and to drive down IT spending. In fact, a study
Disaster recovery (DR) strategies are continuing to evolve to become an even greater focus on the modern enterprise. Just like insurance, no one wants to
As cloud-based collaboration tools become more accessible and affordable, businesses of all sizes are finding themselves considering which platform is best suited for their business.
When it comes to enterprise security, let’s just say there’s no rest for the weary. Cyber threats continue to escalate, not only in the volume
The hybrid cloud architecture is an extremely attractive model because it balances the need for increased application performance, improved resource utilization, the speed of delivery