Latest News & Articles
Jump Into The Cloud & Watch Your Business Grow
Posted on September 09th, 2021
We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers expect…
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Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers
Posted on August 14th, 2018
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has…
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Microsoft Dynamics 365 Targets Cloud CRM Competition
Posted on May 08th, 2018
In late 2016 Microsoft rolled out Dynamics 365, as part of the company strategy to capture the demand for cloud-based business software solutions. This new cloud-based version of the successful…
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What to Consider When Selecting a Hosted PBX Vendor
Posted on February 13th, 2018
More businesses aiming to adapt to their evolving communications demands are turning to hosted PBX. SMBs and enterprise organizations can all take advantage of the variety of features that cloud-based…
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Contact Center Communications Should Be Customer-Oriented
Posted on September 07th, 2016
Businesses are always looking to secure a competitive edge in the market. Many brands continue to integrate streamlined solutions to foster greater growth in their industries. No truer is this…
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