Latest News & Articles
Challenges of Video Conferencing
Posted on December 03rd, 2020
With companies having employees across multiple locations and working remotely, video conferencing has become a standard communication tool for many businesses. Video conferencing provides a cost-effective alternative to face-to-face meetings…
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What’s Elevating IoT and How Does That Apply to Your Business?
Posted on October 08th, 2019
The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many…
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Overcoming Concerns About Moving to G Suite
Posted on July 09th, 2019
As cloud-based collaboration tools become more accessible and affordable, businesses of all sizes are finding themselves considering which platform is best suited for their business. For many, Google’s G-Suite (formerly…
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Detect and Remediate Threats with Threat Intelligence and Security-as-a-Service
Posted on June 11th, 2019
When it comes to enterprise security, let’s just say there’s no rest for the weary. Cyber threats continue to escalate, not only in the volume of cyber-attacks but also in…
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3 Ways to Improve the Customer Journey
Posted on May 14th, 2019
The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all…
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How to Apply Lessons Learned from Telecom Expense Management (TEM) to Cloud Management
Posted on January 08th, 2019
As cloud services continue to become more pervasive in organizations big and small, companies are looking for smarter ways to manage and evaluate cloud expenses. Many cloud services are billed…
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Big Data Service Providers Unlock the Value of Data
Posted on December 04th, 2018
When it comes to understanding the real business impact of the big data era, look no further than the exponential growth rate of the Apache Hadoop architecture. The open-source technology…
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A Future Of Limitless Business Communications Solutions With APIs
Posted on November 06th, 2018
Better Business Communications Experiences How do you create seamless process experiences, without causing communications hiccups for your customers? The most exciting answer comes from the capabilities of Applications Programming Interfaces…
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IT Security Management and Industry 4.0
Posted on October 11th, 2018
It’s more apparent than ever that a high level of data sharing in an Industry 4.0 ecosystem will put a tremendous amount of strain on current risk management and data…
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Cloud Technology Provides Enhanced Functionality and Scalable Data Storage for Call Centers
Posted on August 14th, 2018
In some ways, cloud technology seems like it was made for a call center operation. The emergence of new cloud-based data storage and delivery models and innovative cloud services has…
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