Latest News & Articles
Wireless Broadband Overload – A Sudden Need For More Speed
Posted on April 08th, 2021
This past year has brought us many complications and unpredictable circumstances, which do not stop wireless broadband. In a world that has turned almost entirely virtual in such a short…
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Benefits of Cloud Contact Centers
Posted on March 11th, 2021
While they may seem outdated, contact centers are still a mainstay for organizations delivering high-quality customer service. The call center represents the hub of a modern omnichannel marketing strategy. Even…
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Thinking about Desktop-as-a-Service (DaaS)? Ask 3 questions first
Posted on February 12th, 2021
While desktop-as-a-service (DaaS) is nothing new, 2020 definitely put its stamp on approval on remote work and virtual workstations. As millions of employees were sent home to work, businesses and…
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How Infrastructure-as-a-Service (IaaS) Can Change Your Business for Good
Posted on January 11th, 2021
Today, there are so many as-a-service options there’s a whole new category to describe this computing model - Everything-as-a-Service! It’s written as XaaS for short, and it’s a term that…
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Challenges of Video Conferencing
Posted on December 03rd, 2020
With companies having employees across multiple locations and working remotely, video conferencing has become a standard communication tool for many businesses. Video conferencing provides a cost-effective alternative to face-to-face meetings…
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5 Things Every IT Disaster Recovery (DR) Plan Should Include
Posted on October 06th, 2020
When it comes to disaster recovery in the coming years, it’s safe to say businesses will become more focused on this area - not less. If you need a few…
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What are Socially-Engineered Cyber Threats? How Can Security-as-a-Service Help?
Posted on September 09th, 2020
Today companies of all sizes feel an increasing need to devote more time and resources to network security. And, for a good reason. Everywhere we look, there are new security…
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Planning Your Move to Cloud-based Unified Communications (UC)? Follow These Tips
Posted on August 04th, 2020
Recruiting top talent, adding new customers, remote collaboration - all of these activities require having an effective business communication system. But if you're relying on conventional PBX telephone equipment, or…
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Common SDN Concerns
Posted on July 07th, 2020
Software-defined networking (SDN) has emerged as a solution that provides companies with more flexibility in how their network is controlled by separating a network’s control and forwarding planes from one…
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How to Select the Right Cloud Contact Center Vendor
Posted on June 02nd, 2020
In today’s competitive business environment, customers’ expectations are higher than ever. They want 24/7 access to customer service help and they expect to be able to access all customer service…
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