Latest News & Articles
Contact Center as a Service – How Is CCaaS Transforming The Customer Experience?
Posted on May 10th, 2022
CCaaS, or Contact Center as a Service, is a software deployment that enables businesses to purchase only the technology that they need. Operated by a vendor, CCaaS can reduce IT,…
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Support For An Ongoing Demand For Unified Communications & Collaboration
Posted on April 12th, 2022
The past several years have seen an incredible evolution in the way businesses operate, including the way employees communicate, share ideas, and tackle new projects. With most of the workforce…
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Want to Enhance Your Security? Start with the Devices You Already Have
Posted on March 07th, 2022
At the start of the decade, it's clear that the 2020s wouldn't be a cakewalk for enterprise security. Analysts anticipate an increase in targeted ransomware attacks and increased nation-state attacks…
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Inventory Management – Things To Look Out For And Why To Invest For Your Business
Posted on February 08th, 2022
Telecom inventory management is described as the tracking and coordinating physical assets and service agreements. It means knowing what equipment you have in your possession. This ultimately helps better manage…
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Why is Telecom Spending So Hard to Manage?
Posted on January 11th, 2022
In today's digital world, it's no surprise that a significant expenditure for many businesses is telecom expenses. That's primarily because having a reliable, cohesive telecom infrastructure is critical to all…
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Private or Public Cloud? How about a Hybrid Cloud approach?
Posted on December 08th, 2021
With the rise of the cloud, many companies have decided whether to use public clouds or private clouds to meet their IT needs. While both systems have advantages and disadvantages,…
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Disaster Recovery: A Remote Working Strategy Needs a Business Continuity Plan
Posted on November 15th, 2021
Disaster recovery. The organization can respond and recover from an event that negatively affects your business operations. Specific disaster recovery methods aim to enable the organization to regain critical systems…
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When’s the right time to move to Unified Communications (UC)?
Posted on October 13th, 2021
Unified Communication is a valuable tool for businesses looking for technology to cut spending on communication costs, free up IT, and give users access to mobile-friendly options. UC combines all…
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Jump Into The Cloud & Watch Your Business Grow
Posted on September 09th, 2021
We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers expect…
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POTS Lines – The Aging Technology and Why It Should Be Replaced
Posted on August 09th, 2021
With the endless technological advances today, it may be easy to forget about older lines of communication, such as POTS lines. You are not alone. If you still have active…
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